Web Standards Project have produced a clear list of questions you should ask your web design agency – and what good answers should look like – so you can hold your own when they start to get technical.

We often get asked to build websites for small businesses, for many it is their first attempt at a professional internet presence which means they have to take a leap of faith with us. As part of the quote we try to advise as best we can. This is sometimes a compromise between giving our customers the confidence they need to appoint us and overwhelming them with detail, which in itself can raise more questions than the concerns we’re trying to allay.

So we’re grateful to Web Standards Project for creating this unbiased, agnostic and interactive resource of 10 telling questions you should ask your web design company. There’s a glossary of web terms and a further reading list too.

It’s highly informative and – even if you’re totally web savvy – a useful checklist, letting us get quickly down to the business objectives of your new site.

Click here to visit the questionnaire